Our strategy is simple – treat people the way WE like to be treated.
When you are considering a purchasing decision, our sales and support people are here to help you learn about our product and help you determine whether Aladtec will meet your needs. If you become our customer, our staff will continue to provide support and strive to exceed your expectations.
Our dedicated servers reside at highly secure, world class facilities in the U.S. and Canada. Servers are monitored 24/7 by the same hosting and security experts who have been part of our team for more than 10 years.
We do not charge a set-up fee. We take the time to understand your current processes and then work with you to configure your system to meet your needs best.
We are confident that you’ll find our system simple to learn through our phone, email, chat support, and video tutorials. We even provide free monthly webinars for continued support.
As you continue to use your Aladtec system, sometimes you get in a routine and forget about the numerous features that Aladtec has to offer. At any time, our dedicated support staff will review your system to make sure you are using the tools and features in the best way possible for your department.